Frequently Asked Questions

  • Anyone that is qualified!

  • Sugar Run at New Albany offers a variety of 1, 2, and 3-bedroom apartments in New Albany, OH, including layouts with optional study spaces. Floor plans include the Eastham, Vineyard, Tisbury, Sagamore, Georgetown, and Ratama, with both traditional and renovated apartment home styles available.

  • Utilities are billed separately at Sugar Run at New Albany. Contact the leasing office for a full breakdown of utility and monthly fee information.

  • Yes, a security deposit is required to lease an apartment at Sugar Run at New Albany. Deposit alternatives may be available depending on approved credit qualifications.

  • Sugar Run at New Albany offers flexible lease terms ranging from 6 to 15 months, along with renewal options including month-to-month leasing.

  • Rental qualifications at Sugar Run at New Albany include income, credit, and rental history screening. The leasing team works with a variety of applicants and can help guide you through the approval process.

  • Renter’s insurance is currently not required at Sugar Run at New Albany, though residents are always encouraged to protect their personal belongings.

  • You can apply online through the Sugar Run at New Albany website. The application fee is $50 per applicant.

  • Yes, additional monthly fees may include water and internet services. Contact the leasing office for complete pricing and fee details.

  • Yes! Sugar Run at New Albany is a pet-friendly apartment community in New Albany, OH. Some breed restrictions apply, and there is a 70 lb weight limit. Contact the leasing office for full pet policy details.

  • Yes, residents at Sugar Run at New Albany have access to free parking within the community.

  • Residents can enjoy a variety of community amenities including a heated pool, fitness center, clubhouse, outdoor gas firepit, grilling areas, dog park, Central Park gathering space with cornhole, and a frisbee golf course.

  • Scheduling a tour is easy! You can book a tour online or contact the leasing office directly to view available apartment homes and community amenities.

  • Emergency maintenance issues may include uncontrollable leaks, no heating or air conditioning during extreme temperatures, gas smells, broken exterior locks, refrigerator failure, or smoke and carbon monoxide detector concerns. Residents have access to after-hours emergency maintenance support when needed.

  • Sugar Run at New Albany requires a 60-day written notice prior to moving out of your apartment home.

  • Residents can conveniently pay rent online through the resident portal, which also provides access to account information and community updates.